Data & Privacy
At spabet, protecting your personal data is a core responsibility — not an afterthought. This Privacy Policy explains exactly what information we collect, how we use it, who we share it with, and what rights you hold over your own data.
Last Updated: January 2026Privacy at a Glance
These cards highlight the core pillars of the spabet Privacy Policy. They are summaries only — the complete legal text follows below and governs in all cases.
Every connection between your browser and spabet is protected by TLS/SSL encryption. Your login credentials, payment details, and personal data are never transmitted in plain text.
spabet collects only the personal information strictly necessary to operate your account, process transactions in IDR, and comply with our KYC and anti-money-laundering obligations.
spabet does not sell, rent, or trade your personal information to third-party marketers or data brokers under any circumstances. Your data is used solely to deliver and improve our Services.
You have the right to access, correct, export, and request deletion of your personal data at any time, subject to our legal retention obligations. Submit requests via our support team.
In the unlikely event of a data breach affecting your personal information, spabet will notify affected Members promptly and take immediate remediation steps in line with applicable data protection standards.
spabet retains your data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable financial regulations. Data no longer needed is securely deleted.
Scope of This Policy: This Privacy Policy applies to all personal data collected by spabet through the spabet.cam website and all associated Services. It applies to registered Members, prospective members who have begun but not completed registration, and visitors who browse the Platform without registering. By using spabet, you consent to the practices described in this document.
spabet ("we", "us", "our") is an internationally operated online betting and gaming platform serving Indonesian players who prefer a premium English-language experience. We are committed to handling your personal data responsibly, transparently, and in accordance with internationally recognized data protection principles.
This Privacy Policy describes how we collect, process, store, share, and protect your personal data when you use the spabet platform. It also outlines your rights regarding the personal data we hold about you and how you can exercise those rights.
We encourage you to read this policy in full. If you have any questions after doing so, our support team is available 24/7 and will be happy to assist. Contact details are provided in Section 15 of this document.
The following terms are used throughout this Privacy Policy with the meanings set out below:
When you register an account, complete KYC verification, make a deposit, request a withdrawal, or contact our support team, you provide us with personal data including:
When you access and use the Platform, we automatically collect certain technical and behavioral data, including:
In limited circumstances, we may receive Personal Data about you from trusted third-party sources, including:
| Data Category | Examples | Collection Method |
|---|---|---|
| Identity Data | Full name, date of birth, KTP/passport number | Provided at registration / KYC |
| Contact Data | Email address, mobile number | Provided at registration |
| Financial Data | Bank account, e-wallet ID, transaction history | Provided at deposit/withdrawal |
| Technical Data | IP address, device ID, browser type | Automatically collected |
| Usage Data | Betting activity, session logs, feature interactions | Automatically collected |
| Communications Data | Support chat transcripts, email correspondence | Generated during support interactions |
spabet processes your Personal Data for the following purposes:
No Automated Decision-Making: spabet does not make solely automated decisions — including profiling — that produce legal or similarly significant effects on you without human review. Where automated systems flag an account for review, a member of our compliance team assesses the case before any action is taken.
spabet relies on the following legal bases when processing your Personal Data:
The spabet Platform uses cookies and similar technologies — including pixel tags and local storage — to operate core platform functions, remember your preferences, and analyze how the Platform is used.
Most web browsers allow you to control cookie behavior through browser settings. Disabling strictly necessary cookies will impair your ability to log in and use the Platform. Disabling analytics or functional cookies will not prevent you from accessing the core Services but may reduce personalization features.
spabet does not use third-party advertising cookies or cross-site tracking technologies that follow you across unrelated websites. Our tracking technologies are limited to those necessary for Platform operation, security, and internal analytics.
spabet does not sell, rent, or trade your Personal Data to third parties. We share your data only in the following limited circumstances:
We engage trusted third-party service providers to assist in delivering our Services. These providers act as Processors and are contractually bound to process your data only on our documented instructions and to maintain appropriate security standards. Categories of Processors include:
spabet may disclose your Personal Data to governmental authorities, law enforcement agencies, or regulatory bodies where required to do so by applicable law, court order, or binding regulatory directive. We will notify you of such disclosures where legally permitted to do so.
In the event of a merger, acquisition, restructuring, or sale of all or part of spabet's business, your Personal Data may be transferred to the acquiring entity as part of that transaction. We will provide notice before your data is transferred and becomes subject to a different privacy policy.
No Unauthorized Third-Party Access: spabet will never share your Personal Data with third-party marketers, data brokers, or unaffiliated commercial entities without your explicit consent. Any suspected unauthorized access to your data should be reported to our support team immediately.
As an internationally operated platform serving Indonesian players, spabet may transfer certain Personal Data to servers or service providers located outside of Indonesia. Where such transfers occur, we ensure that appropriate safeguards are in place to protect your data to a standard equivalent to that described in this Privacy Policy.
Safeguards for international transfers may include:
For more information about the safeguards in place for any specific international transfer of your data, please contact our support team using the details in Section 15.
spabet retains your Personal Data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & Identity Data | Duration of membership + 5 years | AML and regulatory compliance |
| Transaction Records | 7 years from transaction date | Financial record-keeping obligations |
| KYC Documents | 5 years after account closure | Anti-money-laundering regulations |
| Support Correspondence | 3 years from last interaction | Dispute resolution and audit trail |
| Technical / Usage Data | 13 months from collection | Security monitoring and analytics |
| Marketing Consent Records | Until consent is withdrawn + 1 year | Proof of consent obligations |
When data is no longer required, it is securely deleted or anonymized so that it can no longer be linked to any identifiable individual. Anonymized data may be retained indefinitely for statistical and research purposes.
As a Member, you hold the following rights in relation to the Personal Data spabet processes about you. To exercise any of these rights, contact our support team using the details in Section 15. We will respond to all verified requests within 30 calendar days.
Request a copy of all Personal Data we hold about you, along with details of how it is being processed.
Request correction of any inaccurate or incomplete Personal Data we hold about you.
Request deletion of your Personal Data where we no longer have a legitimate legal basis to retain it.
Request that we restrict processing of your data while a dispute about its accuracy or lawfulness is resolved.
Request a structured, machine-readable export of your Personal Data that you provided to us.
Object to processing carried out on the basis of legitimate interests, including direct marketing communications.
Identity Verification Required: To protect you against unauthorized access to your data, all rights requests must be verified before we act on them. We may ask you to confirm your identity by providing the email address and mobile number associated with your account, along with a government-issued ID document.
spabet implements a multi-layered security framework to protect your Personal Data against unauthorized access, accidental loss, alteration, and destruction. Our key security measures include:
While we take all reasonable precautions, no online platform can guarantee absolute security. We encourage you to use a strong, unique password for your spabet account and to enable 2FA where available.
spabet's Services are strictly for adults aged 21 years and older. We do not knowingly collect Personal Data from individuals under the age of 21. Age verification is a mandatory step in our registration and KYC process.
Under-21 Policy: If we become aware that Personal Data has been collected from an individual under the age of 21, we will immediately suspend the associated account, delete the data, and void any bets placed. If you believe a minor has registered on spabet, please contact us immediately using the details in Section 15. Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gambling platforms.
The spabet Platform does not contain outbound links to third-party websites. However, if you access the Platform through a referring affiliate link or via a third-party application, please note that spabet is not responsible for the privacy practices of those third parties. This Privacy Policy applies exclusively to data processed by spabet in connection with the spabet.cam website and its Services.
We recommend reviewing the privacy policies of any third-party platforms or services you use to access spabet, particularly where those platforms independently collect your browsing data or behavioral information.
spabet reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or operational requirements. When we make material changes, we will notify you by posting the updated policy on this page with a revised "Last Updated" date, and where appropriate, by sending a notification to the email address registered on your account.
Continued use of the spabet Platform following the publication of an updated Privacy Policy constitutes your acceptance of those changes. We encourage you to review this page periodically to stay informed about how we protect your data. The most current version of this Privacy Policy is always accessible at spabet.cam/privacy-policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or spabet's handling of your Personal Data, please reach out to our support team through the following channels:
For responsible gaming concerns, visit our Responsible Gaming page. For information about your account rights and platform rules, see our Terms & Conditions. For quick answers to common questions, visit our FAQ page.
Our support team is available around the clock to address any data privacy concerns. You can also explore our Terms & Conditions, visit our FAQ, or return to the homepage.
spabet is committed to protecting your personal data. For responsible gaming resources, visit our Responsible Gaming page. 21+ only. Gamble responsibly.